Website

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Unexpected Downtime and Site Upgrade

I apologize for the complete outage for the last day and a half. I had to unexepctedly perform a complete server rebuild, which took a while to get everything installed, configured, and properly tested. In the process, I also upgraded the website to the latest version of Drupal. As of about 6:30am CDT this morning, everything should be back up and running. Please let me know if you find any problems.

Account Cleanup

A lot of users register accounts on this site for the sole purpose of spamming. One of my usual "maintenance" tasks is to delete all inactive accounts more than 1 week old. These are accounts that were requested by users, but were never activated after receiving the confirmation e-mail. Most often, these types of accounts are created either by scripts, or by people using fake e-mail addresses during registration.

There are a whole lot of other accounts that are created and activated, but then then go forever unused. Most of these are created with the intention of spamming, but because I have decent spam controls on my site they give up and move on to easier targets. Since I'd prefer not to have a whole lot of unused, potentially malicious accounts sitting out there indefinitely, I'm going to begin deleting all accounts that have not been used since initial activation and are more than 3 months old.

In the (unlikely) event that any legitimate visitors are affected, please just create a new account. I apologize for the inconvenience.

Universal Extractor Alternate Download Links

I'm currently having some issues with DNS for the UniExtract download links, which is preventing downloads. Until this issue is resolved, you can download UniExtract from the following links:

Update: As of sometime Thursday night, normal downloads appear to be working properly again. I'm removing the temporary download links.

LegRoom.net Forum Posts

A number of visitors have posted to the LegRoom.net Forum over the past few months (mostly about Universal Extractor), but unfortunately I've been rather lax about responding to the posts. Just as I haven't been able to spend much time on developing UniExtract lately, I also haven't been able to spend much time on support.

Last weekend I spent some time going through all of the unanswered posts and replied to each. If you had made any posts to the forum in the last few months, please check back to see if your question was sufficiently answered. If you need anymore assistance, please post a reply and I promise I'll get back to you much more quickly this time. :-)

For anyone else with comments or questions about UniExtract, this website, or any other apps hosted on this site, the LegRoom.net Forum remains the best place to seek help. Just keep in mind that it may sometimes take me a couple of days to reply to your post.

Server Outage

All of Legroom.net was offline from Monday through Wednesday morning. This is because my truly dumbass server colocation provider:

  1. sold me a new colo plan hosted in a data center that was being shut down
  2. neglected to warn me at the time of sale that it was being sut down
  3. neglected to warn me at any point before it was shut down, taking out my server in the process
  4. disconnected technical support / customer service numbers for the data center
  5. failed to mention the shutdown on their website and network status pages (which, btw, was also broken at the time)
  6. failed to respond to the urgent ticket I had submitted about the mysterious server outage in any reasonable amount of time
  7. when they did finally respond, about ten hours later, sent the reply to my e-mail address hosted on the very server that was shut down

Once I finally got someone on the phone, and was informed of the extremely unexpected data center shutdown, I was told that all servers were being moved to their Dallas data center facility. All Chicago customers were supposed to have been notified 60 days ago of the move, which didn't do me a whole lot of good as I wasn't yet a customer 60 days ago. Not that it stopped them from selling service in that data center anyway. Fucktards.

So the server was supposed to be available again Tuesday afternoon. Needless to day, Tuesday afternoon, evening, and night all passed, and still no server. Finally I called again Wednesday morning to see wtf was going on, and was told that the server had already been powered up (since about 9:30pm Tuesday night, according to my logs), but nobody bothered to connect a damn ethernet cable.

Again, fucktards.

Everyone I spoke with during this ordeal (once I finally figured out how to get in contact with them) was polite and seemed genuinely surprised and regretful that I had not been contacted about the relocation, and moving an entire data center in two days is no easy task, so it's hard for me to be upset with them on that level. But the complete and utter lack of notification, the fact that I was sold a plan in a data center that was already scheduled to be shutdown, and the apparently lack of competence necessary to connect an ethernet cable to bring the server back online is just flat out unacceptable.

Alright, I'm finished my rant. For now. Just wanted to let everyone know what happened. With any luck (well, a lot of luck with these people), Legroom.net stay online without any more unexpected outages.

AutoFLAC Downloads are Available Again

Somebody just pointed out to me that the download links for AutoFLAC were not working. This occurred during one of the server migrations I've been working on over the past few weeks, so I'd say it's probably been unavailable for about 2 weeks. I do apologize for this oversight - the autoflac binaries are (currently) served from a separate server than the rest of the files on this site, and I simply overlooked this when migrating servers.

For now, this has been corrected by copying the files back to the appropriate location. In the near future, I'm going to setup a new download system so that all files are tracked and served from the same location, which will prevent this issue from reoccurring, as well as giving me some more flexibility and control over the downloads. Stay tuned.

Oh, and speaking of AutoFLAC, I should mention that development is still ongoing (same with Universal Extractor), just at a much slower pace than in the past. There are numerous reasons for this, which I won't get into here, but I did want to let all of you know that updated/enhanced versions are still coming at some point.

LegRoom.net Mail Server Migration

Note: All LegRoom.net e-mail will be unavailable beginning 12:00am CST 08/17/08 through 12:00am CST 08/18/08. Details are below.

I'm about to begin migrating the LegRoom.net e-mail server to a new system. As with the recent web server migration, this will be a completely new environment - new hardware, new host, new mail server applications, radically different configuration, etc. It's going to take some time to completely migrate all e-mail, update the server-side configuration for each user, test the new server-side configuration, test the client-side migration, and document the client-side migration. I'll let everyone know once the migration is complete.